Back to Home

Privacy Policy

Last updated: January 2025

1. Information We Collect

At purr-hydrate.com, we collect information that you provide directly to us, including your name, email address, shipping address, and payment information when you make a purchase. We also collect information about your pets to help us provide better recommendations for our water fountains.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our products and services

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and shipping companies. These partners are required to protect your information and use it only for the services they provide to us.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time

6. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, though some features of our site may not function properly if you disable cookies.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@purr-hydrate.com